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Courageous Conversations Training Course

A practical course helping staff confidently challenge discrimination and inappropriate behaviour, promote inclusion, and hold respectful, solution‑focused conversations.

Courageous Conversations Training Course Training Course

Courageous Conversations Training Course

Knowing what to challenge, when to challenge and how to challenge can be difficult. This course helps delegates build confidence in having courageous conversations about discrimination, harassment and inappropriate behaviour. Through practical examples and guided discussion, participants learn how to identify subtle forms of discrimination, respond constructively and promote inclusive, respectful communication in the workplace.

In‑House vs Open Courses

In‑house courses are private sessions delivered exclusively for a group of people from your organisation, on a date that suits you, with the option to tailor the content to your staff and setting.

Open courses are public Equality and Diversity UK training dates that anyone can book onto, ideal when you only need training for one or two people.

Looking for an open training course?

Introduction

Within your role you will, at times, be required to have difficult conversations and challenge others’ behaviour because you think it is potentially discriminatory. Some attitudes, language, behaviours and terminology are unacceptable — for example racist, sexist, homophobic, transphobic, disablist, ageist or otherwise unlawful discrimination.

There are also many situations where discrimination is subtle. In this course we pose and consider questions such as:

  • What is unlawful discrimination?
  • What are some examples of discrimination?
  • How do you identify subtle forms of discrimination in the workplace?
  • What constitutes inappropriate banter?
  • If harm or offence was not intended, is it still unlawful?
  • Do I need to challenge or just report it?

Delegates leave with a clear understanding of when and why challenge is necessary.

Course Aims

  • Promote an inclusive and positive environment that is free of discrimination and values difference.
  • Reinforce the policies and procedures of your organisation.
  • Ensure you do not breach the equalities legal framework.
  • Promote strategies to tackle discrimination and foster good relationships between diverse groups.
  • Provide an opportunity to ask questions around courageous conversations about discrimination, harassment, victimisation and bullying based on protected characteristics.

Proposed Outcomes

By the end of the session delegates will:

  • Know about the forms of discrimination covered by the Equality Act 2010.
  • Feel confident about promoting equality and inclusion.
  • Know when it is necessary to challenge discrimination.
  • Understand the principles of constructive and respectful challenging.
  • Be able to challenge discrimination using a solution‑focused approach.

Course Content

  • Equality Act 2010
  • Different types of behaviours outlawed (Q&A)
  • Discrimination affecting people with protected characteristics
  • Promoting equality and inclusion
  • Strategies for challenging discrimination, harassment, victimisation and bullying
  • Principles of constructive and respectful challenging
  • Challenge discrimination or inappropriate behaviours, language and attitudes using a solution‑focused approach

Costs and Delegate Numbers

Course Costs
  • £595 for a half‑day session
  • £895 for a full‑day session
  • Two half‑day sessions delivered on the same day are charged at the full‑day rate
  • Half‑day rate may not be available for face‑to‑face sessions
Delegate Numbers
  • Online sessions: maximum of 15 delegates
  • Face‑to‑face sessions: recommended maximum of 20 delegates

Training Enquiry

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