Equality Champions Training Open Course

Diverse group of workplace Equality Champions

Equality Champions Open Course

Equality Champions can play an important role in creating fair, respectful and inclusive workplaces. This practical course develops the knowledge, confidence and skills Champions need to raise awareness, support colleagues, model inclusive behaviour and contribute to positive cultural change.

Open vs In‑House Courses

Open courses are public Equality and Diversity UK training dates that anyone can book onto, ideal when you only need training for one or two people.

In‑house courses are private sessions delivered exclusively for a group of people from your organisation, on a date that suits you, with the option to tailor the content to your staff and setting.

Looking for an in-house traning course?

Course Overview

Equality Champions, sometimes known as Equality, Diversity and Inclusion or EDI Champions, help organisations turn their commitment to equality and inclusion into everyday practice.

Champions can raise awareness, encourage conversations, promote good practice, support colleagues and provide an important link between employees and those responsible for equality and inclusion within their organisation.

However, becoming an Equality Champion can also raise questions. What exactly is the Champion responsible for? How should they respond when somebody raises a concern? When should they challenge something themselves, and when should they seek support or refer the issue elsewhere?

This open course provides a practical introduction to the Champion role and helps delegates develop the knowledge, skills and confidence to contribute effectively within their own organisations.

Is This the Right Course for You?

The Equality Champion role can mean different things in different organisations. This course is suitable whether you are preparing to become a Champion or are already undertaking the role and want to develop your confidence and understanding.

New Champions

Develop a clear understanding of what being an Equality Champion involves and build confidence before taking on the role.

Existing Champions

Strengthen your knowledge and practical skills and reflect on how you can make the Champion role more effective.

Who Should Attend?

The course is particularly suitable for:

  • Equality Champions
  • Equality, Diversity and Inclusion Champions
  • employees preparing to become EDI Champions
  • staff network representatives
  • employees with an equality or inclusion remit
  • managers and team leaders supporting Champions
  • HR and People professionals
  • employees who want to support equality and inclusion within their workplace

No previous experience as an Equality Champion is required. The course is designed to be accessible to people who are new to the role while also providing useful reflection and practical development for existing Champions.

Book Your Place

Subscribers receive equality and diversity news, offers and updates. We never share your details with anyone. You can unsubscribe at any time by visiting our unsubscribe page.

What Does an Equality Champion Do?

Equality Champions can help keep equality, diversity and inclusion visible within everyday organisational life. The role is not about taking sole responsibility for equality. Instead, Champions use their position and influence to encourage inclusive practice and help colleagues engage with EDI.

Raise Awareness

Help colleagues understand equality, diversity and inclusion and promote relevant policies, initiatives and good practice.

Encourage Conversation

Create opportunities for constructive conversations and encourage colleagues to raise equality-related questions and concerns.

Challenge

Develop confidence to challenge inappropriate language, assumptions, discrimination, harassment or exclusion constructively.

Model Inclusion

Demonstrate respectful and inclusive behaviour and encourage others to consider the impact of their everyday actions and decisions.

Understanding the Boundaries of the Champion Role

Being approachable and willing to support colleagues is an important part of the Champion role. Equally important is understanding where that role ends.

Champions can listen, encourage, signpost, raise awareness and promote good practice. They should not be expected to become investigators, counsellors, legal advisers or substitutes for managers, HR professionals or formal organisational procedures.

A Champion Can

  • listen and provide an approachable point of contact
  • raise awareness of EDI issues and initiatives
  • share appropriate information and resources
  • encourage inclusive behaviour
  • signpost colleagues towards appropriate support
  • raise themes or concerns through agreed channels

A Champion Is Not

  • personally responsible for solving every EDI issue
  • a replacement for HR or management
  • an investigator of complaints
  • a legal adviser
  • expected to know the answer to every question
  • responsible for providing specialist support outside their role

Knowing when to signpost or seek support is part of being an effective Champion. Clear boundaries help Champions provide appropriate support while protecting both themselves and the colleagues who approach them.

Skills of an Effective Equality Champion

Champions do not need to be EDI experts. They do, however, need interpersonal skills that help them communicate effectively, build trust and respond appropriately when equality-related issues arise.

Listening

Listen carefully to people's experiences without immediately making assumptions, dismissing concerns or trying to solve the situation.

Communication

Communicate EDI messages clearly and respectfully and adapt conversations for different colleagues, roles and situations.

Objectivity

Approach concerns fairly, recognise different perspectives and avoid reaching conclusions without sufficient information.

Professionalism

Work within organisational policies, maintain appropriate boundaries and understand responsibilities around sensitive information.

Constructive Challenge

Challenge inappropriate language, assumptions and behaviour in ways that encourage reflection and constructive dialogue.

Reflection

Remain open to learning, recognise personal limitations and reflect on how your own assumptions and experiences may influence your perspective.

Equality Champions and the Equality Act 2010

Equality Champions do not need to become legal experts, but an effective Champion should have a practical understanding of the key principles of equality law.

The course introduces relevant aspects of the Equality Act 2010 and helps delegates recognise when an equality-related issue may need to be referred to somebody with specialist responsibility.

Protected Characteristics

Understand the nine protected characteristics and recognise that people's experiences can also be shaped by the interaction of different identities and circumstances.

Discrimination

Develop awareness of key forms of unlawful discrimination, harassment and victimisation and how equality-related concerns may arise at work.

Knowing When to Refer

Recognise when an issue should be referred to HR, management, an EDI lead or another appropriate organisational process.

Challenging Inappropriate Behaviour

Equality Champions may encounter inappropriate comments, stereotypes, assumptions or behaviours. Speaking up can be important, but challenge does not always need to be confrontational.

Delegates explore different ways of responding depending on the situation, their role and what is appropriate.

ASK A QUESTION

“What do you mean by that?”

A simple question can encourage somebody to reflect on a comment or assumption without immediately creating confrontation.

NAME THE CONCERN

“That could come across differently.”

Drawing attention to potential impact can create an opportunity for reflection and a more constructive conversation.

KNOW WHEN TO ESCALATE

“Who needs to know about this?”

Some concerns require formal action rather than informal challenge. Champions need to understand the appropriate organisational route.

Supporting and Signposting Colleagues

Champions may become people that colleagues approach when they have a question, want to discuss an experience or are unsure where to seek support.

The course explores how to respond appropriately without taking responsibility for matters outside the Champion role.

  • listen without immediately judging or dismissing the concern
  • avoid promising an outcome that you cannot control
  • understand appropriate confidentiality and its limits
  • provide information and signpost towards relevant support
  • recognise when a concern should be escalated or referred
  • maintain appropriate boundaries within the Champion role

Equality Champions as Influencers of Workplace Culture

The Champion role is not only about responding when something goes wrong. Champions can also help make equality and inclusion part of ordinary workplace conversations.

Make EDI Visible

Promote initiatives, resources, policies and conversations that help keep equality and inclusion visible throughout the year.

Listen to Colleagues

Recognise recurring themes, barriers and experiences and understand how these can be raised appropriately within the organisation.

Model the Culture

Demonstrate the curiosity, respect, openness and inclusive behaviour that Champions want to encourage more widely.

Working Effectively With Your Organisation

Equality Champions are most effective when they are connected to the organisation's wider equality work rather than operating in isolation.

Delegates consider how they can work constructively with EDI leads, HR teams, managers, staff networks and other Champions while remaining clear about their own responsibilities.

What Champions Need

  • a clear understanding of their role
  • appropriate organisational support
  • routes for asking questions and seeking advice
  • clear processes for raising themes or concerns
  • opportunities to communicate with other Champions
  • ongoing learning and development

What Champions Can Contribute

  • greater visibility of equality and inclusion
  • local promotion of EDI messages and initiatives
  • insight into workplace experiences and barriers
  • constructive conversations with colleagues
  • positive role modelling
  • a connection between organisational EDI priorities and everyday practice

What Does the Course Cover?

Understanding the Champion Role

  • purpose of Equality and EDI Champions
  • roles and responsibilities
  • what makes an effective Champion
  • role boundaries and limitations
  • working with EDI leads, HR and managers
  • contributing to an effective Champion network

Equality Knowledge

  • Equality Act 2010
  • protected characteristics
  • discrimination, harassment and victimisation
  • equality, diversity and inclusion
  • organisational policies and procedures
  • recognising when specialist support is needed

Champion Skills

  • listening and communication
  • objectivity and professionalism
  • constructive conversations
  • challenging inappropriate behaviour
  • supporting and signposting colleagues
  • responding within appropriate boundaries

Creating Positive Change

  • raising awareness of EDI
  • promoting inclusive behaviour
  • encouraging colleagues to speak up
  • modelling positive behaviours
  • influencing workplace culture
  • identifying practical Champion actions

Learning Outcomes

By the end of the course, delegates should be better able to:

  • explain the purpose and responsibilities of an Equality Champion
  • understand how Champions can contribute to an inclusive workplace culture
  • understand key Equality Act 2010 principles relevant to the Champion role
  • recognise discrimination, harassment and inappropriate behaviour
  • listen and communicate more effectively when colleagues raise equality-related issues
  • challenge inappropriate comments or behaviours more constructively
  • understand the boundaries and limitations of the Champion role
  • recognise when to signpost, seek advice or refer a concern
  • identify practical actions they can take within their own organisation

Course Structure and Cost

Interactive One-Day Workshop

The course is delivered as a one-day interactive workshop using a mixture of trainer input, discussion, practical activities and opportunities for delegates to explore situations they may encounter as Equality Champions.

Delivery

Open Courses are delivered live online via Zoom.

Timings

The course runs from 10.00 am to 3.30 pm.

Course Fee

We charge £395 per delegate.

Upcoming Course Dates

  • 22 September 2026
  • 17 November 2026
  • 19 January 2027

Developing a Team of Equality Champions?

If your organisation is establishing an Equality Champions network or wants to develop an existing group, our in-house course can be tailored around your Champion role, EDI priorities, policies and organisational support arrangements.

View In-House Equality Champions Training

What our delegates say

Trusted by organisations across the UK

Over 25 years' experience delivering equality, diversity and inclusion training, consultancy and professional development.

More information?

Enter your email address and we'll send full details.

I have read and agree to the Terms and Privacy Notice
I consent to receive occasional emails about services and training.