Equality, Diversity and Inclusion Open Course

Practical Equality, Diversity and Inclusion training exploring the Equality Act, discrimination, bias, inclusive behaviour and how to create fairer workplaces.

Diverse colleagues participating in equality, diversity and inclusion training

Equality, Diversity and Inclusion Open Course

Equality, diversity and inclusion affect the way we work, communicate, make decisions and relate to other people. This practical open course gives delegates a strong foundation in EDI, helping them understand equality law, recognise discrimination and bias, explore the impact of assumptions and develop the confidence to contribute to fairer, more respectful and inclusive workplaces.

Open vs In‑House Courses

Open courses are public Equality and Diversity UK training dates that anyone can book onto, ideal when you only need training for one or two people.

In‑house courses are private sessions delivered exclusively for a group of people from your organisation, on a date that suits you, with the option to tailor the content to your staff and setting.

Looking for an in-house traning course?

What Does Equality, Diversity & Inclusion Mean in Practice?

Equality, diversity and inclusion are closely connected, but they are not the same thing. Understanding the difference helps us move beyond simply treating everybody identically and think more carefully about fairness, difference, participation and belonging.

Equality

Recognising that people may experience different barriers and ensuring everyone has fair access to opportunities, support, services and treatment.

Diversity

Recognising and valuing the differences between people, including different identities, backgrounds, experiences, perspectives and ways of thinking.

Inclusion

Creating environments where people are respected, able to participate, have a voice and feel that they belong rather than simply being present.

Why Does EDI Matter?

Our values, beliefs, experiences and assumptions can influence how we interpret situations and interact with other people. Sometimes that influence is obvious; at other times we may not recognise it at all.

The course explores how stereotypes, bias and assumptions can affect workplace relationships and decisions, and helps delegates consider the difference between intention and impact.

Being inclusive does not mean pretending that we never make assumptions. It means developing the awareness to question them, recognise their potential impact and make more considered and equitable choices.

Who Should Attend?

This open course provides a practical introduction to equality, diversity and inclusion and is suitable for people working at all levels and across different sectors.

It is particularly useful for:

  • employees and frontline staff
  • managers, supervisors and team leaders
  • HR and People professionals
  • volunteers and trustees
  • equality, diversity and inclusion champions
  • people working directly with customers, patients, service users or communities
  • anybody who wants to strengthen their understanding of EDI and inclusive workplace behaviour

No previous EDI training is required.

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Understanding the Equality Act 2010

The Equality Act 2010 provides an important legal framework for equality in Great Britain. The course introduces the nine protected characteristics and explores how discrimination can arise in everyday workplace situations.

Protected Characteristics

Understand the nine protected characteristics and why equality law protects people from discrimination connected with particular aspects of identity and experience.

Recognising Discrimination

Explore different forms of discrimination and consider how unfair treatment, disadvantage, harassment or exclusion may arise.

Putting It Into Practice

Consider how equality responsibilities connect with everyday behaviour, communication, workplace relationships and decision-making.

Beliefs, Bias, Stereotypes & Assumptions

We all develop beliefs, attitudes and assumptions through our experiences and the world around us. These can influence how we perceive and respond to other people — sometimes without us recognising that this is happening.

Through discussion, reflection and practical examples, delegates explore how stereotypes and assumptions can affect interactions and decisions, and why developing greater self-awareness is an important part of inclusive practice.

Moving From Awareness to Inclusive Action

EDI training should do more than increase knowledge. It should help us think about what that knowledge means for the way we behave and the choices we make.

Recognise

Develop greater awareness of discrimination, bias, stereotypes, assumptions, exclusion and inappropriate workplace behaviour.

Respond

Consider practical and constructive ways of questioning assumptions, challenging inappropriate behaviour and supporting other people.

Act

Identify everyday actions that can help create fairer relationships, more inclusive decisions and workplaces where people feel respected and valued.

What Will I Learn?

Equality & Discrimination

  • what equality, diversity and inclusion mean
  • the nine protected characteristics
  • the Equality Act 2010
  • different forms of discrimination
  • individual and organisational responsibilities
  • recognising barriers to equality

Beliefs, Bias & Behaviour

  • how beliefs, values and attitudes can influence behaviour
  • bias, stereotypes and assumptions
  • the difference between intention and impact
  • empathy and different lived experiences
  • recognising and valuing difference
  • developing greater self-awareness

Inclusive Behaviour

  • respectful and inclusive communication
  • recognising inappropriate language and behaviour
  • questioning assumptions
  • challenging inappropriate behaviour constructively
  • supporting colleagues and others
  • building respectful workplace relationships

Putting EDI Into Practice

  • what good EDI practice can look like
  • individual responsibility for inclusion
  • recognising the benefits of embracing difference
  • contributing to fair and inclusive workplace cultures
  • identifying practical examples of good practice
  • turning learning into positive action

Learning Outcomes

By the end of the course, delegates should be better able to:

  • explain the meaning of equality, diversity and inclusion and why each matters
  • identify the nine protected characteristics within the Equality Act 2010
  • recognise different forms of discrimination
  • consider how beliefs, values, stereotypes and assumptions can influence behaviour and decisions
  • recognise the difference between intention and impact
  • identify inappropriate or exclusionary workplace behaviour
  • understand their individual responsibility for contributing to equality and inclusion
  • identify practical ways of contributing to a fairer, more respectful and inclusive workplace

Course Structure and Cost

Interactive One-Day Workshop

This is a practical and interactive live course. Delegates are encouraged to participate in discussions, exercises and reflective activities throughout the day.

Delivery

The course is delivered live online via Zoom.

This means you can attend from anywhere while still participating in a facilitated group learning experience with delegates from different organisations and sectors.

Timings

The course runs from 10.00 am to 3.30 pm.

Course Fee

The course fee is £395 per delegate.

Upcoming Course Dates

  • 07 September 2026
  • 16 November 2026
  • 18 January 2027

Looking for Training for Your Organisation?

If you need to train a team or want the course tailored to your organisation, our in-house Equality, Diversity and Inclusion training may be more suitable.

View In-House EDI Training

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