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Building Inclusive, Fair & High-Performing Organisations

Strategic EDI training for leaders and managers, focusing on inclusion, workforce resilience and effective organisational practice.

Building Inclusive, Fair & High-Performing Organisations Training Course

Building Inclusive, Fair & High-Performing Organisations

This programme explores how Equality, Diversity and Inclusion (EDI) strengthens organisational performance, resilience and workforce sustainability. Delegates examine demographic change, inclusive leadership behaviours and practical strategies for embedding EDI into recruitment, workforce development, policy and everyday practice. The session supports leaders and managers to plan for the future of work, respond to community needs, reduce exclusion, and build cultures where people can thrive, contribute and progress equitably.

In‑House vs Open Courses

In‑house courses are private sessions delivered exclusively for a group of people from your organisation, on a date that suits you, with the option to tailor the content to your staff and setting.

Open courses are public Equality and Diversity UK training dates that anyone can book onto, ideal when you only need training for one or two people.

Looking for an open training course?


Introduction: Planning for the Workforce of the Future

The UK workforce is undergoing significant demographic change. Our population is becoming more ethnically diverse, older and more varied in lived experience, while expectations around fairness, flexibility and inclusion continue to rise.

Many sectors face skills shortages, recruitment challenges and retention pressures that require long‑term, strategic workforce planning. Future‑ready organisations recognise that EDI is a core enabler of sustainable employment, service effectiveness and organisational resilience.

This session supports organisations to plan proactively for the future of work, embedding inclusive recruitment, leadership and workforce development practices that respond to demographic change rather than react to it.


Course Aim

To provide leaders and people managers with the knowledge, tools and actionable strategies to embed EDI into day‑to‑day organisational practice, aligning culture with fairness, resilience, workforce effectiveness and broader mission impact.


Learning Outcomes

By the end of this programme, participants will be able to:

  • Explain the strategic value of EDI in their context
  • Identify and address bias in recruitment, promotion and operational practice
  • Develop inclusive leadership behaviours and team cultures
  • Understand relevant legislation and compliance requirements
  • Analyse and apply workforce data to drive change
  • Create measurable EDI action plans tailored to their sector

Programme Structure

Foundations of EDI
  • EDI in public service contexts
  • Legal framework
  • Intersectionality & lived experience
Inclusive Recruitment
  • Minimising bias
  • Talent pipelines
  • Data‑driven planning
Leadership for Inclusion
  • Inclusive leadership attributes
  • Psychological safety
  • Difficult conversations
Embedding EDI
  • Inclusive policies
  • Accountability & KPIs
  • Communication & culture

Building Inclusive Workplaces

The Building Inclusive Workplaces programme supports employers in addressing instances of discrimination within their organisations. It is designed for individual staff members who have engaged in racist, sexist, homophobic, transphobic or other discriminatory behaviour, helping them repair harm, rebuild trust and contribute to a more respectful and inclusive workplace culture.

By participating in this programme, employers can take meaningful steps to repair organisational reputation, strengthen team cohesion and demonstrate a commitment to fairness, accountability and positive change.


Course Objectives

By the end of the programme, participants will be able to:

  • Understand the impact of discrimination on individuals, teams and organisational culture.
  • Recognise personal biases and prejudices through guided self‑reflection.
  • Develop empathy and cultural competence using case studies and lived‑experience examples.
  • Learn effective communication strategies for respectful, inclusive dialogue.
  • Explore behaviour‑change techniques to challenge discriminatory beliefs and actions.
  • Understand legal implications and compliance requirements relating to workplace discrimination.
  • Contribute to repairing organisational reputation through accountability and positive change.

Course Structure

This programme is delivered as a series of 1‑1 sessions tailored to the specific needs of each participant. Sessions are facilitated by experienced practitioners specialising in equality, diversity and inclusion.

The learning experience combines:

  • Interactive discussions
  • Case studies exploring real‑world discriminatory behaviour
  • Guided self‑reflection activities
  • Behaviour‑change tools and practical strategies

The aim is to create a safe, accountable and transformative learning space that supports individuals in repairing harm and contributing positively to an inclusive workplace.


Tailored Sector Examples

Charity Sector
  • Inclusive community engagement
  • Lived‑experience governance
  • Diverse beneficiary support
NHS & Healthcare
  • Reducing health inequalities
  • Accessible service design
  • Cultural competence
Police & Public Safety
  • Community trust
  • Bias‑aware practice
  • Inclusive recruitment
Education
  • Inclusive curriculum
  • Diverse staff & student support
  • Reducing attainment gaps
Local Government
  • Equitable service delivery
  • Reflective workforce
  • Policy coherence
Housing & Social Care
  • Fair allocation practices
  • Diverse community support
  • Accessibility & competence

Course Structure and Cost

All our courses are tailored to ensure the training reflects your organisation’s goals and priorities.

Delivery Options

The course can be delivered face to face or online, via Zoom or Teams.

Delegate Numbers
  • Online sessions: maximum of 15 delegates
  • Face‑to‑face sessions: recommended maximum of 20 delegates

Course Fees

  • £595 for a half‑day session
  • £895 for a full‑day session
  • Two half‑day sessions delivered on the same day are charged at the full‑day rate

Please note: the half‑day rate is not always available for face‑to‑face sessions.

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