Practical training to strengthen intercultural competence, improve communication and support culturally diverse teams.
This practical course helps organisations strengthen intercultural competence by exploring how cultural diversity shapes communication, expectations, workplace behaviour and organisational effectiveness. Delegates examine demographic change, the benefits of cultural diversity, and the skills needed to work confidently with colleagues from a wide range of backgrounds. Through structured modules, discussion and real‑world examples, the course builds understanding of cultural perspectives, inclusive management approaches and fair recruitment practices. It is ideal for managers, HR professionals and staff seeking to improve cultural awareness and support a more inclusive, responsive and high‑performing workplace.
In‑house courses are private sessions delivered exclusively for a group of people from your organisation, on a date that suits you, with the option to tailor the content to your staff and setting.
Open courses are public Equality and Diversity UK training dates that anyone can book onto, ideal when you only need training for one or two people.
The British Isles contain some of the most culturally diverse communities in the world. By 2020, it was estimated that around half of all new entrants into the labour market would be people from Black, Asian and Minority Ethnic backgrounds.
Intercultural competence helps organisations understand, value and respond effectively to this diversity. It enables staff to work confidently with colleagues from different cultural backgrounds and to benefit from the unique perspectives they bring to the workplace.
This course is suitable for anyone wishing to develop their intercultural competencies. It is especially valuable for managers, HR professionals and colleagues involved in organisational development or people management.
The course is delivered through a series of structured modules:
All our training is tailored to meet the needs of your organisation. We review your specific requirements and develop a course that meets your objectives.
Click here to see our pre‑course questionnaire — this helps us understand your goals and any specific areas you want covered.
Once received, we will provide a course outline tailored to your needs.
This face‑to‑face course is delivered by experienced professionals using a range of methods including formal input, small and large group discussions, exercises and case study material.
For further information, please complete the enquiry form or call 0161 763 4783.
We can develop or modify a course specifically to meet your organisation’s needs. If you can’t find what you’re looking for, please contact us.
All our courses are tailored to ensure the training reflects your organisation’s goals and priorities.
The course can be delivered face to face or online, via Zoom or Teams.
Please note: the half‑day rate is not always available for face‑to‑face sessions.
Over 25 years' experience delivering equality, diversity and inclusion training, consultancy and professional development.
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