Enquire Now

Developing Intercultural Competencies

Practical training to strengthen intercultural competence, improve communication and support culturally diverse teams.

Developing Intercultural Competencies Training Course

Developing Intercultural Competencies

This practical course helps organisations strengthen intercultural competence by exploring how cultural diversity shapes communication, expectations, workplace behaviour and organisational effectiveness. Delegates examine demographic change, the benefits of cultural diversity, and the skills needed to work confidently with colleagues from a wide range of backgrounds. Through structured modules, discussion and real‑world examples, the course builds understanding of cultural perspectives, inclusive management approaches and fair recruitment practices. It is ideal for managers, HR professionals and staff seeking to improve cultural awareness and support a more inclusive, responsive and high‑performing workplace.

In‑House vs Open Courses

In‑house courses are private sessions delivered exclusively for a group of people from your organisation, on a date that suits you, with the option to tailor the content to your staff and setting.

Open courses are public Equality and Diversity UK training dates that anyone can book onto, ideal when you only need training for one or two people.

Looking for an open training course?


Introduction

The British Isles contain some of the most culturally diverse communities in the world. By 2020, it was estimated that around half of all new entrants into the labour market would be people from Black, Asian and Minority Ethnic backgrounds.

Intercultural competence helps organisations understand, value and respond effectively to this diversity. It enables staff to work confidently with colleagues from different cultural backgrounds and to benefit from the unique perspectives they bring to the workplace.


Who Is This Course Aimed At?

This course is suitable for anyone wishing to develop their intercultural competencies. It is especially valuable for managers, HR professionals and colleagues involved in organisational development or people management.


What’s Covered?

The course is delivered through a series of structured modules:

  1. Understanding intercultural competencies and how they can be assessed
  2. Developing intercultural competencies and organisational assessment
  3. Working with and managing staff from culturally diverse backgrounds
  4. The importance of intercultural competence in recruitment and selection

Tailoring

All our training is tailored to meet the needs of your organisation. We review your specific requirements and develop a course that meets your objectives.

Click here to see our pre‑course questionnaire — this helps us understand your goals and any specific areas you want covered.

Once received, we will provide a course outline tailored to your needs.


How Is the Course Taught?

This face‑to‑face course is delivered by experienced professionals using a range of methods including formal input, small and large group discussions, exercises and case study material.

For further information, please complete the enquiry form or call 0161 763 4783.

We can develop or modify a course specifically to meet your organisation’s needs. If you can’t find what you’re looking for, please contact us.


Course Structure and Cost

All our courses are tailored to ensure the training reflects your organisation’s goals and priorities.

Delivery Options

The course can be delivered face to face or online, via Zoom or Teams.

Delegate Numbers
  • Online sessions: maximum of 15 delegates
  • Face‑to‑face sessions: recommended maximum of 20 delegates

Course Fees

  • £595 for a half‑day session
  • £895 for a full‑day session
  • Two half‑day sessions delivered on the same day are charged at the full‑day rate

Please note: the half‑day rate is not always available for face‑to‑face sessions.

Training Enquiry

Subscribers receive equality and diversity news, offers and updates. We never share your details with anyone. You can unsubscribe at any time by visiting our unsubscribe page.

What our delegates say

Trusted by organisations across the UK

Over 25 years' experience delivering equality, diversity and inclusion training, consultancy and professional development.

Subscribe to EDUK

Keep updated with the latest equality and diversity news, offers and updates.

I have read and agree to the Terms and Privacy Notice
I consent to receive occasional emails about services and training.